Frequently Asked Questions

How long will it take for my product to arrive?
Please allow four to six weeks for delivery.

How is my product shipped?
Products are shipped fully assembled, in individual cartons.

Are online orders processed on a secure server?
Yes. When you place an online order with CoveyStudio it is processed through a secure server. Your private information and credit card data are safe.

Will I receive an email confirmation for my order?
Yes. If you do not receive a confirmation, please check your email spam filter.

I signed up for a Dealer Account. When can I sign in?

We review dealer requests when they are submitted and will get back to you within 24hrs.

What is the cost of shipping?
Freight and shipping costs within the continental United States are included in the price of all products.

What should I do if my product arrives damaged?
Please click the "Warranty" link at the bottom of this page and read the "How to Proceed" section.

Do you offer trade discounts?
CoveyStudio offers standard industry trade discounts through our dealers. Please go to the dealer locator to find a dealer in your area.

What is your privacy policy?
CoveyStudio is committed to respecting your privacy. We do not use the information we collect about you to do anything other than process and ship your order. We will not disclose any of your personal or credit card information to a third party.